You are expected to support the daily operations of the clinic by handling administrative and basic patient care tasks. Responsibilities include registering patients, managing appointments, maintaining patient records, assisting doctors during consultations, preparing consultation rooms, dispensing medication as instructed, handling billing and payments, and ensuring the clinic environment is clean and organized. You shall also respond to patient inquiries and provides general assistance to ensure smooth clinic operations and good patient service.
Provide clinical coverage for students and staff at the Health & Wellness Centre (HWC), including initial assessment and follow-up.
Review cases with the 24/7 Assistance Centre (AC) Coordinating Doctor (CD), particularly where a medical certificate may be required or referral to the nearest medical facility is being considered.
Document all case management activities in the clinic nurse logbook.
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