Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters.
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At NS BlueScope our success comes from our people. We choose to treat each other with trust and respect. We understand that the range of perspectives that result from having a diverse and inclusive workplace will strengthen NS BlueScope’s capability for continued and sustained business success.
Cultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume.
Drive customer retention, expansion, and overall growth by identifying opportunities within your book of business.
Collaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers.
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Cultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume
Drive customer retention, expansion, and overall growth by identifying opportunities within your book of business
Collaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers
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Clinigen is a globally recognized specialty pharmaceutical services organization with a strong commitment to enhancing patient access to essential medicines. We are seeking a highly skilled and motivated Key Account Manager for Malaysia to join our growing team. In this role, you will be responsible for managing key client relationships while driving the strategic development and growth of our product portfolio in the territory.
Acquiring of new customers (deals, distributors) and new business opportunities
Establish necessary sales strategies, market surveys and competitor analysis to define market demands for products, systems and services and adapt approach.
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
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Establish and execute sales goals and plan to support company business objectives and market share ambition.
Develop and maintain strong relationships with key market players, specifically metal roofers, steel fabricators, metal roof installers, and industrial building contractors.
Drive and achieve the monthly sales targets including developing and managing a portfolio of key accounts.
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Sell range of Nestlé products to designated account in order to meet sales and profit targets and market share objectives within the agreed GTS budget.
To maintain close and frequent contact with all necessary personnel within customer and Nestlé to resolve challenges, issues and queries as they arise.
Bachelor's Degree in Business Administration, Marketing, Finance, or a related field.
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Develop and execute local strategies and account plans for the Rare Disease portfolio by identifying key opportunities, diagnosis gaps, referral barriers and access challenges, translating insights into impactful actions.
Act as the strategic leader of assigned accounts, integrating customer, healthcare system and patient journey insights to create sustainable value for patients and healthcare partners.
Build deep understanding of stakeholder profiles, needs, healthcare ecosystems, policy developments and market trends, and translate these insights into actionable account strategies.
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Manage and grow assigned key accounts to achieve sales, profitability, distribution, and market share targets.
Develop and maintain strong business relationships with key retailers, buyers, and business partners.
Develop and execute annual business plans and customer joint business plans, including sales forecasts, promotional strategies, and growth initiatives aligned with business objectives.
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Serve as the primary liaison for key chain pharmacies and key hospital accounts involved in cardiovascular metabolism product portfolios.
Develop and execute Key Account Business Plans that align customer priorities (e.g., patient management/education programs, screening programs) with company objectives.
Build long-term strategic partnerships through joint business planning, focusing on patient care solutions.
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Execute regional account plans aligned with global customer strategies and business objectives.
Develop and maintain strong relationships with key customer stakeholders across procurement, supply chain, logistics, manufacturing, and commercial functions.
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