Greet customers warmly upon arrival and assist them with seating arrangements, ensuring a pleasant dining experience.
Take food and beverage orders accurately and efficiently, clarifying any special requests or dietary restrictions, primarily communicating in Mandarin with customers.
Serve food and drinks promptly and courteously, ensuring presentation standards are met and addressing any immediate customer needs.
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Welcome customers and provide excellent customer service.Understand customer concerns and explain service recommendations clearly.Prepare and manage repair orders using the Dealer Management System (DMS).Coordinate with technicians to ensure timely completion of vehicle repairs.Keep customers updated on repair progress and vehicle collection.Schedule service appointments and ensure smooth workshop operations.Promote maintenance packages, accessories, and other aftersales services.Handle customer enquiries and complaints professionally.Ensure accurate documentation, invoicing, and warranty-related processes.Maintain high customer satisfaction and follow dealership SOPs.