Job Responsibilities: • Promoting Personal Loan product to New To Bank and Existing To Bank customers• Actively cross sell on credit life insurance & credit card• Constantly identify new sales strategies and approach to increase individual and achievements• Participate , plan and support sales activities• Ensure all relevant income documents is obtained from customer to adequately support the application• Practice best sales practice and deliver excellent customer service• Ensure all customers enquiry and complaints are handled promptly and efficiently• Unresolved complaints are to be escalated immediately to his/her superior• Ensure no misrepresentation of product feature, pricing, promotions and processes. Job Requirements:• Experienced in sales and customer service environment with strong customer care culture• Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia• Preferably 1 year of banking experience.
Candidates should possess strong Communication and Customer Service skills to interact effectively with laboratory professionals and support client needs.
Candidates should possess Sales and Sales Management skills to drive revenue growth, manage pipelines, and achieve or exceed sales targets.
Candidates should possess Training skills to deliver clear product demonstrations and user training sessions for laboratory staff.
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- Arrange and display products neatly- Ensure products are properly arranged and well-presented- Check product availability and replenish stock when needed- Assist customers and provide basic product information- Maintain cleanliness and orderliness of the display area