Assist in the design, development, and implementation of new software applications using Java, PHP, and HTML, adhering to established coding standards and best practices.
Collaborate with senior developers and cross-functional teams to understand project requirements and translate them into technical specifications for application development.
Participate in the full software development lifecycle, including requirements gathering, coding, testing, debugging, and deployment of applications.
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Assist in the design, development, and implementation of new software applications using Java, PHP, and HTML, adhering to established coding standards and best practices.
Collaborate with senior developers and cross-functional teams to understand project requirements and translate them into technical specifications for application development.
Participate in the full software development lifecycle, including requirements gathering, coding, testing, debugging, and deployment of applications.
...
Assist in the design, development, and implementation of new software applications using Java, PHP, and HTML, adhering to established coding standards and best practices.
Collaborate with senior developers and cross-functional teams to understand project requirements and translate them into technical specifications for application development.
Participate in the full software development lifecycle, including requirements gathering, coding, testing, debugging, and deployment of applications.
...
Assist in the design, development, and implementation of new software applications using Java, PHP, and HTML, adhering to established coding standards and best practices.
Collaborate with senior developers and cross-functional teams to understand project requirements and translate them into technical specifications for application development.
Participate in the full software development lifecycle, including requirements gathering, coding, testing, debugging, and deployment of applications.
...
Assist in the design, development, and implementation of new software applications using Java, PHP, and HTML, adhering to established coding standards and best practices.
Collaborate with senior developers and cross-functional teams to understand project requirements and translate them into technical specifications for application development.
Participate in the full software development lifecycle, including requirements gathering, coding, testing, debugging, and deployment of applications.
...
Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
Email Handling: Manage incoming email, ensuring timely processing and delivery.
Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output.
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1) Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
2) Manage customer escalations and ensure that these are answered, tracked and escalated as required
3) Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
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