Coordinate the end-to-end recruitment process, including posting job advertisements, screening resumes, and scheduling interviews for retail and HQ roles.
Administrative & Finance Support*Prepare daily sales and collection reports.*Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.*Ensure all customer invoices and payment documents are accurately prepared.*Key in supplier purchase invoices and update system records promptly.*Update product costing and maintain accurate administrative records.*Prepare customer monthly statements and follow up on outstanding payments.*Prepare petty cash claims, backup fund requests, and outlet administrative reports.*Maintain proper filing of outlet documents and ensure timely submission to the Finance and HR Departments.Customer Service*Welcome customers and provide professional front counter service.*Answer incoming phone calls and respond to customer enquiries.*Register customer information and prepare service Job Sheets.*Process customer payments and complete vehicle handover.*Coordinate with technicians to update customers on vehicle service progress.*Assist customers with service bookings and appointments.*Support customer satisfaction initiatives, including Google Reviews and customer surveys.Workshop & Operations Support*Coordinate daily workflow between the workshop and front counter.*Monitor vehicle service progress and ensure smooth customer handover.*Safeguard vehicle keys throughout the service process.*Receive and verify stock deliveries.*Assist with stock counting and inventory records.*Place orders for products and consumables when required.*Ensure outlet cleanliness and proper document organisation.HR & Compliance Support*Prepare attendance reports.*Submit overtime claims, leave forms, and other HR-related documents according to schedule.*Ensure compliance with company SOPs and administrative procedures.*Support the Branch Manager in daily outlet operations.*Perform any other duties assigned by Management.
Determine and classify the shipment commodities in accordance with the national tariff classification tables available, and determine the corresponding duty and tax rates, taking into consideration: (1) Country of origin for preferential treatment; (2) Concessions or Exemptions applicable to the shipment commodity or importer/exporter; and (3) Applicable customer instructions.
Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling appointments, and coordinating meetings.
Key Responsibilities1. Transportation & Delivery- Safe Operation: Driving company vehicles (vans, box trucks, or lorries) to deliver products to customers or other distribution centers.- Route Planning: Using GPS or maps to plan the most efficient routes to meet delivery windows.- Securing Loads: Ensuring all items are properly stacked and strapped to prevent damage during transit.2. Warehouse Operations - Picking & Packing: Locating items in the warehouse based on order sheets and preparing them for shipment. - Loading/Unloading: Operating manual or powered equipment (like pallet jacks or forklifts) to load goods onto vehicles.3. Vehicle Care & ComplianceInspections: Performing daily pre-trip checks (oil, tires, lights) and reporting any mechanical issues.Cleanliness: Keeping the vehicle interior and the warehouse loading bay tidy.Documentation: Maintaining accurate delivery logs, fuel receipts, and ensuring customers sign for received goods