Manage and maintain accurate inventory records for air conditioning units and related parts across all 18 outlets, ensuring stock levels are optimized for sales and operational needs.
Provide comprehensive administrative support to the team, including managing correspondence, scheduling appointments, and maintaining organized filing systems.
Handle walk-in, phone and written customer enquiries related to product repairs, servicing and warranty matters, including case registration, follow-up, customer updates and coordination with internal departments/service teams to ensure timely resolution.