Customer Support
Communication
Problem Solving
Time-Management
Negotiation
CRM (Customer Relationship Management)
Hubspot
Live Chat Support
WhatsApp Communication
Attention to Detail
Travel Coordination
Handle client inquiries and disputes online, providing professional trading support to them.
Proficiently operate settlement systems for trade instructions, execution, reconciliation, fund transfers, and data analysis.
Execute trading instructions, manage price inquiries, quotations, order follow-ups, and negotiated solutions with upstream institutions; promptly escalate and track exceptions to closure....