To provide daily support to logistics team in areas of operations, customs brokerage, dealers’ enquiries (i.e. customer service) and liaising with logistics partners (i.e. for air sea & land shipments) to ensure shipment fulfilment.
To communicate and work closely with all of logistics partners for all inbound & outbound shipment arrangement via air, sea, or land & inventory management (if applicable). These may include daily shipment coordination, order drop, confirmation on logistics mode (i.e. air, courier or land) for certain shipment & etc.
To review and audit customs declaration paperwork prepared by logistics partners, particularly in areas of customs duty, SST, HS Code classification and overall accuracy of declarations, and to highlight any discrepancies.
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Oversee and manage daily logistics operations, including warehousing, transportation, and inventory control, to ensure efficiency and cost-effectiveness.
Develop and implement operational strategies to optimize supply chain processes, reduce lead times, and improve overall service delivery.
Coordinate with internal departments (e.g., sales, customer service) and external partners (e.g., carriers, suppliers) to ensure seamless execution of logistics functions.
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Handling orders and shipments processing including import, export & local shipments arrangement and documentation e.g: packing list, pro-forma invoice, customs forms, health certificate, and certificate of origin etc.
Coordinate with forwarding agents for shipment booking and preparation of shipping documents, as well as logistic company for transportations arrangement.
To plan and develop a warehouse and logistic strategy to improve the current warehouse workflow, storage, resource allocation, SOP and processes.
To manage and oversee daily logistic and warehouse operation but not limited to managing inventory, conduct physical inventory count, perform stock receiving, replenishment and dispatch, picking, packing, quality check etc).
To develop KPIs and implement action plans to improve customer satisfaction with related to warehouse and logistic area.
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Administrative Support
Office Management
Operations Management
Communication Skills
Inventory Management
Office Administration
Record Keeping
Team Coordination
Scheduling
food & beverage industry