Order & Backlog Management: Managing Customer demand and Purchase Order. Tracking of "backlog" to ensure ship dates align with what was promised and monitor On Time Delivery (OTD).
Act as a gatekeeper for all payment operational matters related to Shopee’s Affiliate Publisher Programs, such as validating commission reports, updating partners’ payment details, and performing various administrative tasks related but not limited to Shopee’s Affiliate Dashboard only.
Programme Administration and Learner Support: Support the end-to-end administration and operations of CET and SkillsFuture Career Transition Programmes (SCTP), including learner registration, attendance tracking, assessment coordination, learner communications, record maintenance, and accurate documentation in compliance with organisational and funding requirements.