Involved in the account management for Monthly Invoicing (MI) customers with Sold-to Country in APAC for GCR - mainly Hong Kong, Taiwan and China focusing on collection and credit respectively, including but not limited to managing account relationships, reviewing and overseeing new credit application and credit management and facilitating collection activities.
Manage End-to-End Repair Operations Oversee the complete repair journey, from customer unit send-in and diagnosis through repair completion and return to the end user, ensuring timely and quality service delivery.