Develop and maintain strong relationships with Business Units, customers, suppliers, transport providers, and cross-functional teams, and act as the key escalation point for operational issues
To ensure that the warehouse operates at peak efficiency – with customer satisfaction as the primary goal especially in the distribution of RCPA QAP survey materials to participants in timely and proper conditions according to prescribed standards set.
Perform daily booking & planning, preparation of allotment & BSA pre-booking. Booking & planning by region & work closely with customer service, operation & others related depts. Communication/negotiation with carriers for capacity & better buying. Be responsible to ensure shipment move with profitability. Support commercial team on the rates enquiry & obtain good rates from carriers.
Own the agent platform architecture: The harness and orchestration layer and connectors into company systems, shared context and memory, and the path from prototype to production.