Mempelajari kemahiran dan pengalaman baru dalam memberikan perkhidmatan.Menghasilkan produk berkualiti dan layanan yang pantas dan mesra.Memastikan keadaan McCafe bersih dan kemas.Berpesonaliti menarik, bertenaga dan berkelakuan positif.
Customer Support
Troubleshooting
Technical Assistance
Problem Solving
Communication Skills
Active Listening
Time Management
Patience
Ticketing Systems
Remote Support
Customer Service
Sales
Content Creation
Social Media Marketing
Provide technical support and troubleshooting assistance to office and retail outlets for hardware, software and network-related issues.
Install, configure and maintain hardware and software components, including point-of-sale (POS) systems, printers, scanners, and other retail technology.
Collaborate with vendors and internal teams to resolve technical issues and escalate complex problems as needed.
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