Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Prepare and process monthly payroll using SQL Payroll System.
Ensure accuracy of salary calculations, overtime, allowances, deductions, and attendance records.
Maintain and update employee records, including: i. Personal information, ii. Employment contracts, iii. Leave records, iv. Attendance records, v. Payroll information etc.
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Correspondence with managers and leaders to confirm accuracy of employee time/absence entry.
Monitor data flows to/from Workday to Vendor for accuracy.
Cross-Functional Collaboration : Build relationships with P&C colleagues as well as with customers to ensure ongoing service delivery effectiveness. Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers. Achieve our P&C vision by driving local consistency through collaboration.
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Service Delivery : Execute system data maintenance and administrative activities in support of P&C business processes in the area of payroll, tax, social insurance, time, several local and global benefits administration, etc. (details refer to the country service catalog). Provide customer service on pay, time and benefits related activities, such as inquiry resolution, request management, and troubleshooting. Understand and have working knowledge of local time/absence policies. Correspondence with managers and leaders to confirm accuracy of employee time/absence entry. Manage, process and reconcile mass upload files for all pay frequencies. Monitor data flows to/from Workday to Vendor for accuracy. Ensure integrations are processed timely and resolve any errors ensuring accurately processed. Ensure regulatory compliance in line with the countries, customers, and regulations. Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Supports P&C Chapters in system maintenance activities. Provide guidance and advisory to first level P&C support teams.
Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (KA, SWIs). Participating in project activities as required. Ensure consistent and reliable service delivery for customers serviced. Implement processes and initiatives to ensure continuous improvement as well as service enhancement. Ensure end to end ownership of resolution. Ensure operations according to defined KPIs and ServiceNow OKRs. Support country non-PTB activities upon the business needs if applicable.
Cross-Functional Collaboration : Build relationships with P&C colleagues as well as with customers to ensure ongoing service delivery effectiveness. Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers. Achieve our P&C vision by driving local consistency through collaboration.
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Provides HR administrative support across compensation & benefits, personnel data management, HR administration, onboarding/offboarding, HR reporting and HR projects, including payroll assistance, record keeping, HRIS updates, training coordination, and compliance support.
Accounting & Financial Reporting – Manage a complete set of accounts, conduct monthly closings, and prepare financial reports such as Profit & Loss (P&L), Balance Sheet, Cash Flow statements, bank reconciliations, and other reports requested by management.
Accounts Payable (AP) – Handle invoices from suppliers/contractors/partners, verify supporting documentation, and maintain comprehensive records.
Accounts Receivable (AR) – Oversee collection processes, reconcile customer accounts, follow up on overdue payments, and ensure the accuracy of customer account records.
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