Assist BDM in managing and maintaining relationships with key clients/retail accounts (e.g., Watsons, Guardian, AEON, Tesco etc) to ensure long-term satisfaction and business growth.
Identify potential upselling or cross-selling opportunities within existing accounts.
Support promotions, campaigns, and sampling activities, ensuring smooth execution.
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Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
Accurately verify or enter the customer’s information on our systems.
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
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Manage and grow accounts across various market segments, with a strong focus on wholesale, travel trade, and travel agency partners, including both domestic and international accounts
Generating and maximizing the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
Prepare correspondence to customers and internal booking reports, and maintain sales files
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Demonstrate strong leadership and discipline while strictly adhering to company policies, objectives, safety and health requirements, the 5S system, and ISO standards.
Support the conduct of daily toolbox meetings related to 5S practices, safety risks, and workplace discipline during working hours.
Manage daily store operations, workflow processes, and delivery requirements, including activities for the JB warehouse and Factory 2.
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Set up and manage the booth during events. Welcome and assist customers or visitors. Promote and explain products/services. Distribute flyers and promotional materials. Collect customer information and feedback. Maintain a clean and professional booth
Drive Business Growth: Identify and develop new business opportunities through cold calling, networking, referrals, social selling, and other sales initiatives to achieve revenue targets.
Manage the End-to-End Sales Cycle: Lead the complete enterprise sales process, including lead generation, qualification, solution discovery, proposal preparation, negotiation, and successful deal closure.
Build and Strengthen Client Relationships: Establish and maintain strong, long-term relationships with key decision-makers and stakeholders by understanding their business needs and delivering value-driven solutions.
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