Conduct regular Quality, Service & Cleanliness (QSC) evaluations at outlets to ensure food production and operational processes comply with company standards and SOPs.
Prepare and submit QSC and quality evaluation reports accurately and within the required timeline.
Identify and report non-compliance, quality issues, and areas for improvement to Management.
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Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Manage and maintain the full set of accounts including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations.
Oversee the Accounts Receivable (AR) function, including invoice issuance, collection follow-ups, and monitoring outstanding payments to ensure healthy cash flow.
Review supplier invoices, process payments, and manage Accounts Payable (AP) activities accurately and efficiently.
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Handle and maintain the full set of accounts including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations to ensure accurate and up-to-date financial records.
Oversee end-to-end logistics and distribution operations, including shipping, receiving, inventory control, and ERP documentation, ensuring accuracy and compliance with international trade and customs regulations.
Plan, coordinate, and monitor transportation and material flow to meet production schedules, delivery timelines, and customer requirements effectively.
Establish and maintain strong partnerships with freight forwarders, customs brokers, and suppliers; ensure accurate use of HS Codes, Incoterms, insurance coverage, and customs documentation in all import and export activities.
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Responsible for ensuring that the Company’s accounting records are properly maintained in accordance with statutory and regulatory requirements and applicable accounting standards, and are complete, accurate, and up to date
Ensure that accounting reports and variance analyses are prepared and submitted monthly, quarterly and yearly within the specified timeframe
Prepare management accounts, general ledger entries and supporting schedules
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Manage end-to-end recruitment, including job advertisements, candidate screening, interviews, employment offers, onboarding and orientation.
Maintain accurate employee records, contracts, attendance, leave, medical certificates, overtime and employee information in the HRMS (Info-Tech).
Coordinate monthly payroll inputs with the Finance Department and ensure all information is accurate and submitted within the payroll cut-off date.
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