Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions...
Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes....
Revenue & Sales DriveHit Sales Targets: Set, monitor, and drive monthly sales targets for all northern outlets.Local Marketing & Collaborations: Proactively identify local marketing opportunities, school/kindergarten collaborations, corporate bookings, and events to increase foot traffic and group sales.Upselling & Packages: Train and motivate outlet crews on upselling techniques, membership packages, and promotional campaigns to maximize the average spend per customer.Competitor & Market Analysis: Monitor local market trends and competitor activities to adjust sales tactics dynamically.
Operational Excellence & SOP ComplianceAudit & Compliance: Conduct regular outlet audits to ensure 100% compliance with company SOPs, cleanliness, safety standards, and service quality.Inventory & Asset Management: Oversee stock control, material ordering, and asset maintenance across outlets to minimize wastage and operational downtime.Issue Resolution: Act as the primary problem-solver for daily operational hiccups, mall management coordination, and customer escalations.
Team Leadership & Talent ManagementManpower Planning: Manage outlet scheduling, shift planning, and manpower optimization to control labor costs while maintaining service quality.Performance & Training: Regularly evaluate outlet supervisors and crew performance. Conduct ongoing training on customer service, safety, and operational workflows.Culture: Build a high-energy, positive, and customer-first culture among the frontline retail teams....
Plans, organizes, directs and controls the business, operations and administration of the Branch with discretion necessary to fulfill the Bank's goals and policies.
Acts as the “CEO” of the branch with responsibility to lead, manage and drive branch based on allocated targets.
Responsible for the overall customer experience in the branch, ensuring consistency and compliance with service quality standards....
Leadership & Team Management: Lead, mentor, and monitor the performance of software engineers and technical teams.
AI-Assisted Development: Drive AI-assisted coding practices (e.g., Claude Code, vibe coding) to enhance development speed, quality, and efficiency.
Backend Development & Architecture: Lead backend development using Python frameworks (FastAPI, Flask) while ensuring scalable, maintainable system designs and API integrations....
To assist MD for the development of business strategies towards securing of projects, implementation of projects, achievement of customer satisfaction and meeting Company quality objectives.
To work closely with MD to determine Company’s business development.
To manage client relationships, identifying opportunities for new contracts....
Lead the planning, scheduling, budgeting, and execution of new outlet openings and renovation projects from initiation through completion. Conduct site inspections, feasibility studies, and technical evaluations prior to project commencement.
Develop and manage detailed project timelines incorporating construction, IT deployment, marketing launch milestones, and operational readiness. Monitor and oversee all ongoing construction and renovation projects to ensure timely, quality, and compliant completion.
Source and evaluate local construction materials (e.g. tiles, furniture, fittings, equipment) and conduct price benchmarking and negotiation with suppliers and contractors. Prepare, review, and self-check quotation comparisons and actual construction cost analysis against approved budgets....
Lead Project Delivery: Plan, monitor, and manage the successful execution of assigned projects, ensuring deliverables are completed on time, within scope, and aligned with project resources.
Monitor Budget and Progress: Track project costs, timelines, and milestones while managing milestone billing and payment collections to ensure financial objectives are achieved.
Coach and Develop Team Members: Provide guidance, mentoring, and support to project team members, particularly in project management methodologies and best practices....