Overseeing day-to-day port operations, including vessel scheduling, berthing coordination, cargo discharge/loading, and turnaround performance.
Building and maintaining close working relationships with Malaysia Port Authority, terminal operators, customs, and other regulatory agencies to ensure smooth vessel clearance and compliance.
Leading and guiding the local operations team to ensure adherence to standard operating procedures (SOPs), safety standards, and service-level agreements (SLAs).
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Define who to hire, how to attract candidates, how to screen them, and how to build a continuous talent pipeline.
Build onboarding, training, assessment, certification, and internal development systems, including a structured Company Academy graduation requirement before staff officially take up key roles.
Build performance, bonding, engagement, career path, KPI, culture, and retention mechanisms so that good people stay, grow, and perform.
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a. Serve as the primary point of contact for all commercial contractual matters, liaising with external vendors, clients, and internal stakeholders.
b. Draft, review, and negotiate contracts with customers, vendors, and partners, ensuring alignment with company policies, regulatory requirements, and project objectives.
c. Collaborate with cross-functional teams to ensure contract terms accurately reflect operational capabilities and business needs.
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