LKL Advance Metaltech Sdn Bhd is a homegrown Malaysian manufacturer of medical furniture and healthcare equipment. As we grow, we're looking for an ERP Support Specialist to keep our Epicor system running smoothly across our manufacturing operations.
LKL Advance Metaltech Sdn Bhd is a homegrown Malaysian manufacturer of medical furniture and healthcare equipment. As we grow, we're looking for an ERP Support Specialist to keep our Epicor system running smoothly across our manufacturing operations.
LKL Advance Metaltech Sdn Bhd is a homegrown Malaysian manufacturer of medical furniture and healthcare equipment. As we grow, we're looking for an ERP Support Specialist to keep our Epicor system running smoothly across our manufacturing operations.
LKL Advance Metaltech Sdn Bhd is a homegrown Malaysian manufacturer of medical furniture and healthcare equipment. As we grow, we're looking for an ERP Support Specialist to keep our Epicor system running smoothly across our manufacturing operations.
LKL Advance Metaltech Sdn Bhd is a homegrown Malaysian manufacturer of medical furniture and healthcare equipment. As we grow, we're looking for an ERP Support Specialist to keep our Epicor system running smoothly across our manufacturing operations.
Handle customer enquiries, requests, and feedback from various channels including retail outlets, online platforms, email, and phone calls, providing timely and effective solutions.
Explain product information to customers and guide them on proper product usage.
Maintain strong customer relationships to enhance customer satisfaction, loyalty, and member engagement.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Handle customer enquiries, requests, and feedback from various channels including retail outlets, online platforms, email, and phone calls, providing timely and effective solutions.
Explain product information to customers and guide them on proper product usage.
Maintain strong customer relationships to enhance customer satisfaction, loyalty, and member engagement.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Handle customer enquiries, requests, and feedback from various channels including retail outlets, online platforms, email, and phone calls, providing timely and effective solutions.
Explain product information to customers and guide them on proper product usage.
Maintain strong customer relationships to enhance customer satisfaction, loyalty, and member engagement.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
+3
Posted
2 months ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
Handle customer enquiries, requests, and feedback from various channels including retail outlets, online platforms, email, and phone calls, providing timely and effective solutions.
Explain product information to customers and guide them on proper product usage.
Maintain strong customer relationships to enhance customer satisfaction, loyalty, and member engagement.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
Licensed professional authorized by law to dispense drugs and medicines prescribed by consultants or other registered medical personnel. Responsible for coordinating and overseeing all pharmacy activities to ensure the proper provision and dispensing of medications.
Works collaboratively with other healthcare professionals to provide accurate drug information and treatment support, ensuring optimal patient care and compliance with professional and legal standards.
Licensed professional authorized by law to dispense drugs and medicines prescribed by consultants or other registered medical personnel. Responsible for coordinating and overseeing all pharmacy activities to ensure the proper provision and dispensing of medications.
...
Work with Marketing team to develop complete annual brand marketing plan geared towards end users for each key product within portfolio, in line with strategy, budget and targets of company.
Drive the brand by working with cross functional team (sales, trade marketing, design, regulatory, supply etc) progress and tracks the development of all product initiatives and ensure timely launch of New Product Development, NPD within objectives and timeline.
Lead in innovation, activation, advertising and promotion for deployment of Brand Marketing Plan.
...
Supporting the Pharma commercial teams on topics including regulatory, legal compliance, quality and product safety.
Document preparation, handling product registration applications ensuring drugs are legally authorised for the markets intended.
Completion of technical and regulatory information requests from customers within the pharmaceutical industry (questionnaires, supply chain agreements, QAA’s & TA’s).
...
Design Robust ERP Architecture: You will design robust, standards-based ERP solutions that meet product requirements, business priorities, and enterprise standards across complex multi-product environments.
Drive Problem Solving & Innovation: You will lead technical teams to solve complex architectural problems using sophisticated analytical thought, exercising judgment to deliver innovative solutions.
Manage Landscape & Roadmaps: You will maintain the vision, technology roadmap, and current landscape for multiple interconnected ERP solutions, assessing impact on capabilities and risk.
...
Design Robust ERP Architecture: You will design robust, standards-based ERP solutions that meet product requirements, business priorities, and enterprise standards across complex multi-product environments
Drive Problem Solving & Innovation: You will lead technical teams to solve complex architectural problems using sophisticated analytical thought, exercising judgment to deliver innovative solutions
Manage Landscape & Roadmaps: You will maintain the vision, technology roadmap, and current landscape for multiple interconnected ERP solutions, assessing impact on capabilities and risk
...
Develop and maintain strategic partnerships with existing principals (strategic, core and potential), enhancing collaboration and mutual business growth by ensuring excellent communication, alignment on objectives and the resolution of any issues by applying appropriate principal management practices
Lead the pitching process of new suppliers in close collaboration with market management and in line with Global steering; be accountable for distribution contracts and enable product management to onboard new principal and product portfolio
Negotiate supply agreements, principal goals and terms of business in alignment with corporate objectives and overall business strategy; all objectives to be approved by the Regional President Identify and lead portfolio and territory extensions in collaboration with market management and sales team, with assigned prospects or principals Work closely with principals to ensure an optimized, competitive, and innovative product portfolio
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Scope / (Content Leadership): Oversees initiatives or streams with autonomy, coordinating complexity and scale. Defines and leads analysis efforts across highly ambiguous spaces, navigates complex frameworks, and delegates work while managing the quality of business analysis content
Accountability / Problem Solving: Leads the analysis of business problems, defining the problem space and driving comprehensive root cause analysis that may span organizational boundaries. Proactively prevents scope creep, manages the complexity of various scopes of change, and is ultimately accountable for business analysis deliverables ensuring alignment with broader organizational objectives
Stakeholder Management: Identifies and engages key stakeholders, including management, across organizational boundaries. Shapes strategy as a trusted advisor to leadership, actively navigates conflicts to achieve alignment, and empowers teams in stakeholder management
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