A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.
Manage the daily operations of the warehouse, including receiving, storage, picking, packing, and shipping, ensuring all processes are carried out efficiently and accurately.
Assist the Production Manager or Assistant Production Manager in coordinating and monitoring daily printing production activities to ensure smooth workflow and on-time delivery.
Product & Workflow Discovery: Conduct end-to-end process discovery across internal teams to map workflows, pinpoint operational bottlenecks, and gather technical requirements for digital solutions. Maintain process documentation, runbooks, and system architecture diagrams as solutions evolve.