Receive, verify and process customer orders accurately including pull orders from online order website into system, approve invoice, close payment, and make sure details entry to generate Picking List by Warehouse System Controller.
Responsible for filling in the details required in the generated Picking List and handover to Picking PIC - Logistics Support Staff.
Responsible for ensuring Picking List is verified by Warehouse System Controller, then passing the Delivery Order document to Packing PIC - Logistics Support Staff.
...
Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Receive and process sales orders via fax and email which includes managing the sales order with the customers for changes on quantity or delivery time etc, if any.
Checking the accuracy of orders and issuing invoices, maintaining sales records, and compiling and updating weekly sales reports.
Liaise with related departments and prepare Delivery Orders and transport fordelivery of goods to customer
...
Process customer orders received from salespersons promptly and accurately, ensuring all order details are correctly entered into the system.
Coordinate and follow up consistently with suppliers to ensure timely order confirmation, production, and delivery schedules are met.
Communicate effectively with sales personnel and suppliers to resolve any issues related to orders, including delays, discrepancies, or special requirements.
...