Regional Support: Act as the primary escalation path during local office hours for tools managed by the global team (including Slack, Google Workspace, Jamf, and Intune).
Recruitment & Onboarding: Assist in the end-to-end recruitment process. Conduct new hire orientation, prepare onboarding materials, and facilitate the setup of new employee workstations and accounts.
Administer the CMS: Maintain its configuration, access and integrations with other systems. Help CMS users and application teams with technical issues.