Registering – changes to Directors, Secretaries, Addresses, Share Transactions, Share Allotments, Striking Off applications, submission of statutory returns, financial statements, and compliance of statutory requirements with Registrar of Companies under the Companies Act
Preparation of annual return
Prepare Minutes and Board of Directors' Resolution
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Responsible for the preparation and submission of design calculations, shop drawings, as build drawings, operation and manual (O&M), catalogues as per project specifications, and tender documents for the design projects according to requirements for submission under supervision of engineers/ managers. (Costing Budget, BOQ, Material Spec, Method Statement, Variation Order, Work Program, Project Planning, etc.)
Assist in liaison and coordination with Local Authority Departments to obtain approval on design projects. (ST, Telekom, TIME, MBPP, JKR & TNB, etc)
Assist Project Manager in essential building tasks, new machine installation, re-layout such as estimating, contracts or site planning.
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Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations.
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Managing the team of Customer Support: Manage large volumes of incoming customer inquiries via [phone, email, live chat, and/or social media].
Problem Resolution: Identify, assess, and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues efficiently.
Product Expertise: Maintain a deep understanding of our products/services to guide customers and make relevant recommendations.
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Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Managing the team of Customer Support: Manage large volumes of incoming customer inquiries via [phone, email, live chat, and/or social media].
Problem Resolution: Identify, assess, and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues efficiently.
Product Expertise: Maintain a deep understanding of our products/services to guide customers and make relevant recommendations.
...
Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills