HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition.
Agent services are provided to Issuers to ensure that new issues and programmes are managed into the exchanges for cash, securities and corporate actions (Issuing, Paying, Transfer, Account, Registrar).
Facility Agent services syndicated loan agreements for the borrower on behalf of all lenders, including position management, notifications, asset servicing, cash and letters of credit for principal, interest and fees.
Manage employee disciplinary matters, including conducting investigations, fact-finding exercises, and handling domestic inquiries related to disciplinary and grievance cases.
Prepare and coordinate HR-related letters and documentation, including offer letters, confirmation letters, promotion letters, salary adjustment letters, transfer letters, resignation acknowledgements, and other employee correspondence.