Quality Control (QC) and ISO 9001:2015 knowledge.
Strong problem-solving
data analysis
and root cause analysis skills.
Good communication
coordination
and teamwork skills.
Strong attention to detail and systematic approach.
Able to work in a fast-paced manufacturing environment.
Knowledge of ISO 14001/45001 is an added advantage.
Able to independently perform dimensional inspections, visual inspections, and record inspection data.
Able to liaise directly with customers on quality-related matters, including customer audits, quality inquiries, and on-site audits. Proficient in preparing 8D reports, quality abnormality reports, corrective action reports, and following up to ensure effective closure.
Responsible for investigating and resolving in-process quality issues, controlling non-conforming products, conducting quality data analysis, and following up on corrective actions to prevent recurrence of similar quality issues.
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Serve as focal point of contact for customers on quality-related matters with minimal supervision.2. Ensure products meet customer specifications, drawings, and quality standards.3. Lead customer audits preparation, coordination, and follow-up on audit findings.4. Lead root cause analysis and corrective action implementation; ensure timely closure and effectiveness verification.5. Prepare and maintain quality documentation (Control Plan, Inspection Reports, FAI, PPAP documents where applicable).6. Monitor quality performance metrics and drive improvement actions based on data analysis.7. Identify process improvement opportunities and work with cross-functional teams to implement solutions.8. Provide technical guidance to QA Technicians on inspection methods and quality requirements.9. Participate in new product introduction (NPI), including pretest, first article inspection, and buyoff.10. Support QMS implementation, audit compliance, and continuous improvement initiatives.11. Handle internal non-conformance and support MRB activities.12. Ensure compliance to ISO standards, safety practices, SOP, and company policies.13. Mentor and coach E1 on quality standards and documentation best practices.
Ensure all incoming raw materials, including paper, film, inks, adhesives, and packaging materials, are inspected according to established specifications and quality standards.
Review inspection results and communicate non-conformities to Purchasing and relevant stakeholders.
Coordinate with Warehouse/Raw Material Store personnel to quarantine defective materials pending disposition.
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In-Process Patrol Inspection: Conduct patrol inspections of production materials, semi-finished products, operating procedures, and process parameters according to SOP and quality standards.
Process Risk Identification & Prevention: Identify potential quality risks related to process changes, personnel, equipment, materials, and production environment, and implement preventive measures.
Quality Abnormality Handling: Identify defective products and process deviations, issue abnormality notifications, and follow up on containment, root cause analysis, and corrective actions.
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