Drive showroom sales and achieve monthly, quarterly, and annual sales targets.
Lead, motivate, coach, and develop the showroom sales team to maximize productivity and sales performance.
Ensure all team members provide professional product demonstrations and excellent customer service in accordance with the Company service standards.
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Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Customer Service
Inventory Management
Point of Sale (POS) Systems
Teamwork
Cash Handling
Communications Skills
Basic Math Skills
Transaction Processing
Daily Order Collection & Transport: Travel to various retail stores to collect packed e-commerce parcels and securely transport them to the central warehouse for final delivery.
Order Tracking & Monitoring: Use the POS system daily to monitor unpicked, missed, or delayed orders to ensure no customer purchase is left behind.
Inventory & Stock Coordination: Manage daily stock movements, handling stock allocation, transfers, and discrepancies between retail stores and the e-commerce team.
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