1. Overall responsible for Company products.
2. Develop good business relationship with local and overseas customer.
3. Follow up closely on customer enquiries, complaints issues, pending delivery, quotation, and repeating orders.
4. To plan and arrange delivery goods to customer
5. Perform administration work, prepare and process purchase requisition, quotation, sales order, and delivery order. To ensure all documentation are kept in order
6. Monitor outstanding sales order.
7. To prepare sales reports and sales meeting minutes
8. Participate in sales campaigns, exhibition, project, advertising materials and distribution planning
9. Negotiate the sales terms and conditions
10. Coordinate with sales staff to solve customer problems
11. Assist sales staff in preparing and fax/email quotation when they are not in office
12. To obtain customer satisfaction feedback
13. Ensure prompt collection payment for cash sales customer
14. To coordinate replacement for goods return, credit note and sample requisition form
15. To liaise with forwarding/shipping agents and warehouse pertaining to delivery of export goods and preparation of shipping documents, fumigation, insurance, certificate of origin /Form D
• Greeting customers who enter the shop.
• Be involved in stock control and management.
• Be involved in preparation of food and beverages.
• Be involved in retail sale of food and beverage products
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the director.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
• Receiving and storing the delivery of large amounts of stock.
• Keeping up to date with special promotions and putting up displays.
• Using information technology to record sales figures, for data analysis and forward planning;
• Dealing with staffing issues such as providing or organizing training and development;
• Talking to colleagues and customers, and identifying or resolving urgent issues;
Job description:
Plan and create engaging content, scripts, and program flow for live streaming events.
Promote and demonstrate a variety of products.
Interact with viewers, present products and services, address queries, and maintain a lively atmosphere to drive traffic and engagement.
Develop innovative approaches to enhance and optimize production workflow.
Strive to achieve set targets and continuously improve viewer engagement and experience.
Stay up to date with the latest marketing trends and industry happenings.
Possess excellent communication and presentation skills.
Display a dynamic and energetic personality to keep viewers engaged.
Collaborate with the marketing team to plan and execute promotional activities.
Update content daily.
Prepare all the equipment before starting live.
List products on e-commerce platforms.
Respond to all the chat/complaints from customers.
Monitor performance metrics like views, likes, and followers.
Provide reports and insights to live-host performance.
Assist in any ad-hoc duties and activities as and when required.
Requirements:
Experienced in handling live hosts for e-commerce platforms.
Proficient in using TikTok, Shopee, and Lazada.
Fluent in Bahasa Malaysia and English.
Majoring in media, advertising, marketing and / or related studies.
Prior experience as an e-commerce content creator, social media influencer or live stream host is a bonus.
Participate in the livestream process according to the livestream schedule.
Able to work on roster and shift arrangement.
Professional live studio provided, WFH is not available.
Dare to speak in front camera live platform.
Cheerful, not camera shy, energetic, and confident during live.
PH and Weekend required to work, rest on weekdays.
Live hours - 4 to 8 hours.
Job Type: Full-time
Pay: RM1,500.00 - RM2,000.00 per month
Benefits:
Professional development
Schedule:
-Holidays
-On call
-Weekend jobs
-Ability to commute/relocate:
Kluang: Reliably commute or planning to relocate before starting work (Required)
Experience:
Live Host: 1 year (Preferred)
Selling Etika Sdn Bhd product
*Opening New Account,
*Provide customers with information on product pricing, features, and availability.
*Cover routing
*Arranging stock for visual merchandising
*Follow all companies policies and procedures
Job Description :
• Greet customers and ascertain what each customer wants or needs.
• Recommend, select, and help locate or obtain product based on customer needs and desires.
• Describe merchandise and explain use operation, and care of product to customers.
• Prepare copy of sales invoice or sales receipt for customer’s reference.
• Demonstrate use or operation of product.
• Help customers try on to ensure the product is in good condition and functional before purchase.
• Provide information about warranties, manufacturing specifications, care and maintenance of product and delivery options.
• Educate and inform customers about the benefits and features of the company’s products.
Benefit :
• Basic salary per month RM1500
• Unlimited commission
• Monthly performance incentive
• Higher Education Allowance
• Internal Promotion
• Staff Voucher
• Group Insurance Coverage
• Medical and Dental Claim
• SOCSO and KWSP
• Annual Dinner
Requirements :
• Minimum SPM/SKM CERTIFICATE qualification and above.
• Experience in social media livestreaming, and able to produce short video.
• Self-motivated, target driven and passionate in the sales & services industry.
• The right attitude and interest to learn & grow in the retail industry.
• Humble and willing to learn.
• Working experience will be an added advantage.
PLEASE CONTACT ME AT THIS NUMBER : MR.YUSUF 018-5737727
Tanggungjawab :
• Melayan pelanggan yang datang ke cawangan dan mengambil tahu apa yang setiap pelanggan mahu atau perlukan.
• Beri pandangan, pilih dan bantu mencari atau mendapatkan produk berdasarkan keperluan dan keinginan pelanggan.
• Terangkan barangan dan terangkan operasi penggunaan, dan penjagaan produk kepada pelanggan.
• Sediakan salinan invois jualan atau resit jualan untuk rujukan pelanggan.
• Tunjukkan penggunaan atau pengendalian produk.
• Bantu pelanggan mencuba produk untuk memastikan produk berada dalam keadaan baik dan berfungsi sebelum membeli.
• Menyediakan maklumat tentang jaminan, spesifikasi pembuatan, penjagaan dan penyelenggaraan produk dan pilihan penghantaran.
• Mendidik dan memaklumkan pelanggan tentang faedah dan ciri produk syarikat.
Faedah :
• Gaji pokok sebulan RM1500
• Komisen tanpa had
• Insentif prestasi bulanan
• Elaun Pendidikan Tinggi
• Promosi Dalaman
• Baucar Kakitangan
• Perlindungan Insurans Kumpulan
• Tuntutan Kesihatan (Perubatan dan Pergigian)
• PERKESO dan KWSP
• Makan malam tahunan
Keperluan:
• Kelayakan minimum SIJIL SPM/SKM dan ke atas.
• Berpengalaman dalam livestream media sosial, dan boleh menhasilkan video pendek.
• Bermotivasi diri, didorong sasaran dan bersemangat dalam industri jualan & perkhidmatan.
• Sikap dan minat yang betul untuk belajar & berkembang dalam industri peruncitan.
• Rendah hati dan bersedia untuk belajar.
• Calon yang ada pengalaman bekerja akan diutamakan.
SILA HUBUNGI SAYA DI NOMBOR INI : ENCIK YUSUF 018-5737727
1) Mencapai target jualan individu kedai yang telah ditetapkan.
2) Memastikan kedai sentiasa dalam keadaan bersih dan kemas.
3) Sedia maklum dengan promosi yang dijalankan oleh syarikat dan memastikan setiap harga barangan sentiasa dikemaskini.
4) Menyusun atur ruang promosi dan ruang jualan mengikut garis panduan yang ditetapkan.
5) Bertanggungjawab dalam menjaga harta benda syarikat yang terdapat di dalam kedai.
6) Memahami kehendak pelanggan dan sentiasa berusaha dalam menarik pelanggan serta membina hubungan baik dengan pelanggan.
A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.