The Sales Administrator provides administrative and operational support to the Sales team to ensure smooth sales processes, accurate documentation, timely order processing, and effective coordination between internal departments and customers.
Perform general administrative duties tailored to support our sales team, including handling phone calls, responding to emails, and managing correspondence.
Handle the creation and processing of Sales Orders and Purchase Orders accurately and efficiently.
Efficiently schedule and coordinate appointments, meetings, and travel arrangements for sales team members.
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Ability to interpret technical drawings/blueprints determining product pricing and production lead-time
Maintain and uphold open and transparent processes in all procurement activities
Implementation of effective procurement process from sourcing of products/services up to ensuring prompt delivery by suppliers to internal customers
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Minimum Diploma or Bachelor's Degree in Business Administration, Communications, Customer Service, or a related field. (Relevant working experience may be considered in lieu of qualifications.)
Minimum 2 years of experience in customer service, customer support, call centre, or a related role.
Comfortable working with computers, digital communication platforms, and Microsoft Office applications.
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监督并协调销售协调团队的日常工作。Supervises and coordinates the daily activities of the sales coordination team.
深入了解公司产品,优化销售流程,使团队能够有效推广产品并提升公司整体业绩。Develop in-depth knowledge of company products and improve sales processes to enable the team to effectively promote products and boost overall company performance.
确保销售代表、客户及内部各部门之间的顺畅沟通。Ensures smooth communication between sales representatives, clients, and internal departments.
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Manage Staff Operations & Scheduling: Manage and maintain daily staff timetables, handle rescheduling due to absences, and be prepared to fill in for specific unit duties when required to maintain operational flow.
Supervise and Coach: Supervise and coach unit staff, monitoring performance, maintaining accurate records (e.g., leave, disciplinary issues), and ensuring adherence to established procedures.
Control Costs & Resources: Control and manage unit costs, delegate work effectively for maximum output, and propose strategies to reduce expenses and optimize manpower.
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