SIG is a leading systems and solutions provider for aseptic packaging. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable and affordable way. Our unique technology and outstanding innovation capacity enable us to provide our customers with end-to-end solutions for differentiated products, smarter factories and connected packs, all to address the ever-changing needs of consumers. Founded 1853, SIG is headquartered in Neuhausen, Switzerland. The skills and experience of our approximately 5,000 employees worldwide enable us to respond quickly and effectively to the needs of our customers in over 60 countries. For more information, visit www.sig.biz.
Key Job Functions:• Active communication and engagement with customer and internal team to ensure orders are processed promptly.• Coordinate with internal team and customer on order’s delivery timeline.• Support and work with commercial team for sales reporting and forecasting.• Provide commercial team for operational support when necessary.• Attend to customer enquiries: pricing. MOQ, quality, delivery etc
Manage Staff Operations & Scheduling: Manage and maintain daily staff timetables, handle rescheduling due to absences, and be prepared to fill in for specific unit duties when required to maintain operational flow.
Supervise and Coach: Supervise and coach unit staff, monitoring performance, maintaining accurate records (e.g., leave, disciplinary issues), and ensuring adherence to established procedures.
Control Costs & Resources: Control and manage unit costs, delegate work effectively for maximum output, and propose strategies to reduce expenses and optimize manpower.
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