Provide comprehensive administrative support to the team, including managing correspondence, scheduling appointments, and maintaining organized filing systems.
Assist with the preparation of documents, presentations, and reports using software such as Microsoft Office Suite and Canva.
Handle incoming and outgoing mail, packages, and deliveries, ensuring timely distribution to the appropriate personnel....
Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.
Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.
Oversee staff scheduling, ensure completion of daily task and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions....
Serve as the first point of contact for all customer inquiries, providing prompt, professional, and courteous assistance via phone, email, and in-person.
Effectively manage and resolve customer complaints and issues with a high degree of empathy and problem-solving skill, aiming for first-contact resolution whenever possible.
Maintain accurate and detailed customer records, documenting all interactions, transactions, comments, and complaints....
In collaborations with Program Management; analyze Customer demand to enable effective inventory management, production scheduling, customer satisfaction and procurement decisions.
Create and analyze what-if scenarios to simulate the impact to Plexus based on various demand changes and unified plan.
Create and maintain Master Production Schedules (MPS) and generate Material Requirements Planning (MRP) and proactively mitigate potential disruptions to production efficiency and customer satisfaction....