Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity)....
Supporting the development and maintenance of project schedules and plans, contributing to the delivery of assigned projects in alignment with client objectives and project milestones.
Developing and maintaining positive relationships with team members and client stakeholders through professional, clear and consistent communication.
Reviewing, interpreting and analysing project data from multiple sources to support reporting, forecasting and project monitoring....
Leading, and supporting, the execution of project schedules, and plans; and contributing to the delivery of assigned projects in alignment with client objectives and project milestones.
Developing and maintaining relationships with team members and client stakeholders through professional, clear and consistent communication.
Reviewing, interpreting and analysing project data from multiple sources to support reporting, forecasting and decision-making processes....
Develop Level 1 to 3 project schedules for all development stages.
Delivery strategy alignment with procurement, design & engineering, construction, T&C and operation teams.
Support and assist PMC in developing Level 3 Project Coordinated Schedule with key project milestones sufficient for other departments such as Design and Procurement Team to plan...
Develop Level 1 to 3 project schedules for all development stages.
Delivery strategy alignment with procurement, design & engineering, construction, T&C and operation teams.
Support and assist PMC in developing Level 3 Project Coordinated Schedule with key project milestones sufficient for other departments such as Design and Procurement Team to plan...