ABLE TO HANDLE FULL SET ACCOUNT INCLUDING ACCOUNT PAYABLE, ACCOUNT RECEIVABLE, FIXED ASSETS AND LEDGER POSTING ACCURATELY ON TIME WITH MINIMUM SUPERVISION
PERFORM AUDIT & TAX SCHEDULE AND ENSURE TIMELY AND PROPER MONTHLY CLOSING AND MANAGEMENT REPORTING AND PROFIT RECOGNISED FOR WIP PROJECT
ABLE TO LIASE WITH AUDITOR AND RELATED AUTHORITIES
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Oversight and manage the on-site operational physical security of all data centres including but not limited to access control systems, CCTV systems and process, guard force management, security vendor management, risk assessment & management, security metrics reporting, security audits and incident reporting Implement, manage and continuously enhance the Visitor Management System (VMS) to increase system usability & availability for all data centres, adhering to PDPA / GDPR / equivalent standard
Drive projects pertaining to standardization, implementation and enhancement of security infrastructure for all data centres
Partner the Process Architect in implementing security and compliance policies to ensure security requirements are adhered to
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To establish, implement, and govern the comprehensive protective security and safety framework for the RTS Link infrastructure and ICQ complex.
Strategic Financial Governance: Managing and controlling O&M Security budget including strategic oversight and optimization of OPEX and CAPEX for safety & security related systems.
Regulatory Compliance & High-Level Coordination: Upholding compliance with all bilateral and national safety & security regulations, (NIOSH, DOSH, DOE, Bilateral & Supplementary Agreement, Concessionaire Agreement), and coordinate effectively with all external stakeholders, including MY & SG Security Enforcement Agencies, RTSO.
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Responsible for the real-time response, handling, and closure of security alarms and incidents in Alibaba Cloud's Malaysia data centers to ensure stable, secure, and efficient operations.
Conduct thorough business research and security assessments of data centers, identify and optimize critical security control points, and promote systematic construction and online capability development of the data center security management system.
Perform regular inspections of data centers to identify security vulnerabilities and system defects, and resolve these issues through security management strategies.
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Provides leadership and direction to a team of GL, AR and AP professionals, ensuring the accurate, consistent, organised and timely completion of accounting & reporting and debt collection activities in an effective and efficient manner. This includes the preparation of monthly profit and loss statements, balance sheets and audited financial reports, in full compliance with Group accounting policies, IFRS, US GAAP, local statutory accounting standards, tax, law & regulations and credit risk management requirements.
Support and provide guidance to the team on planning and executing transaction processing activities in line with the overall business and organization development goal. Drive efficiency and effectiveness improvements, in collaboration with the Global Transactions Center (“GTC”) and IBM.
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Provides leadership and direction to a team of GL, AR and AP professionals, ensuring the accurate, consistent, organised and timely completion of accounting & reporting and debt collection activities in an effective and efficient manner. This includes the preparation of monthly profit and loss statements, balance sheets and audited financial reports, in full compliance with Group accounting policies, IFRS, US GAAP, local statutory accounting standards, tax, law & regulations and credit risk management requirements.
Support and provide guidance to the team on planning and executing transaction processing activities in line with the overall business and organization development goal. Drive efficiency and effectiveness improvements, in collaboration with the Global Transactions Center (“GTC”) and IBM.
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Execute customer contact strategies across SEA to ensure high service quality, engagement, and customer retention
Lead and coach local Customer Care teams, managing workflow processes and conducting performance reviews
Handle escalated customer complaints regarding delivery times or product quality, providing prompt and satisfactory solutions. Act as the primary liaison between regional clients, sales teams, and supply chain departments to optimize the end-to-end shipping experience
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Execute customer contact strategies across SEA to ensure high service quality, engagement, and customer retention
Lead and coach local Customer Care teams, managing workflow processes and conducting performance reviews
Handle escalated customer complaints regarding delivery times or product quality, providing prompt and satisfactory solutions. Act as the primary liaison between regional clients, sales teams, and supply chain departments to optimize the end-to-end shipping experience
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Execute customer contact strategies across SEA to ensure high service quality, engagement, and customer retention
Lead and coach local Customer Care teams, managing workflow processes and conducting performance reviews
Handle escalated customer complaints regarding delivery times or product quality, providing prompt and satisfactory solutions. Act as the primary liaison between regional clients, sales teams, and supply chain departments to optimize the end-to-end shipping experience
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Execute customer contact strategies across SEA to ensure high service quality, engagement, and customer retention
Lead and coach local Customer Care teams, managing workflow processes and conducting performance reviews
Handle escalated customer complaints regarding delivery times or product quality, providing prompt and satisfactory solutions. Act as the primary liaison between regional clients, sales teams, and supply chain departments to optimize the end-to-end shipping experience
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To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
To monitor competition by gathering current marketplace information on pricing + products.
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