Managing daily account including supervise account receivable staffs, review and verify documents for payment processing, account statement, reports and other records.
Performs financial function related to the collection, accuracy, recording and presentation of a business, organisation or company’s financial operations.
Liaising with Branch Manager related account or operation matters.
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Provide exceptional customer service to clinic clients, both in person and over the phone, addressing inquiries, scheduling appointments, and managing client communications effectively.
Maintain accurate and up-to-date patient records, ensuring all information is entered correctly and kept confidential in compliance with data protection regulations.
Manage the clinic's appointment schedule, coordinating appointments for multiple veterinarians and ensuring efficient use of their time.
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Manage and control operational costs, including outsourcing, manpower, fleet diesel consumption, and fraud prevention
Monitor cost trends and identify abnormal patterns, providing timely alerts and insights to the Senior Operations Manager
Utilize existing systems and applications to track fuel usage and key cost drivers • Ensure effective cost control practices in a high-volume and fast-paced operational environment
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