Minimise fraud losses for Cards/Online/products by actioning alerts on the Fraud Detection systems within stipulated timeframes, policies and processes laid down.
Deliver exceptional HR support across the employee lifecycle for employees and managers in Malaysia, Singapore and Thailand, helping to deliver a consistent, compliant, and employee-centric experience throughout the employee lifecycle.
Oversee the day-to-day operations and service delivery of SEA Risk Operations, ensuring processes are performed consistently, efficiently and in accordance with applicable policies and service standards.
Act as the main point of contact for both client relationship management and SEO strategy across a portfolio of clients, ensuring alignment with business goals.
Operational Excellence: Lead the continuous improvement of store operations to deliver a seamless, consistent, and customer-centric omnichannel experience.
Steady Practice Management: Oversee and manage a stable audit division of 7 team members, providing gentle guidance, mentorship, and review of their day-to-day work.
Responsible for planning and executing SME campaigns within SME Banking to grow market shares, promote cross selling and improve P&L as well as client engagement across SME segments.
Onboarding – establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness
Partner with various Talent teams across Business Units and Countries to support the execution of regional Talent priorities across Southeast Asia, monitor progress and address delivery challenges