Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
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FamilyMart provides opportunities for students to thrive in a retail environment where the need to use IT solutions to solve business problems is ubiquitous.
As an intern, you will have the support you need, and work on meaningful retail operations improvement projects with hands-on learning and development opportunities.
You'll take on exciting challenges and work on cutting-edge technology projects related to Business Intelligence or AI/Machine Learning. A mentor or a manager will be assigned to provide interns with technical guidance and support throughout the internship.
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To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
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To grow the SME portfolio via new business acquisition with the objective of meeting personal and business centre targets.
To continuously cross-sell the Bank’s products & services, with the objective of meeting the customer needs and achieving the Bank’s financial objectives.
To acquire new quality loan / deposit customers.
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Establish and maintain strong, long-lasting relationships with customers through regular communication, meetings, and feedback sessions. Regularly engage to better understand customer requirements, establish trust
Serve as the main operational point of contact for assigned key accounts (overarching; customer requests not directly related to immediate day-to-day operations), ensuring client needs are met efficiently
Clarify, negotiate if needed, and formalize operational requirements with the customer (in cooperation with concerned KN departments)
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Establish and maintain strong, long-lasting relationships with customers through regular communication, meetings, and feedback sessions. Regularly engage to better understand customer requirements, establish trust
Serve as the main operational point of contact for assigned key accounts (overarching; customer requests not directly related to immediate day-to-day operations), ensuring client needs are met efficiently
Clarify, negotiate if needed, and formalize operational requirements with the customer (in cooperation with concerned KN departments)
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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Team Leadership & Relationship Management: Lead and empower a team to build trusted relationships with executive stakeholders, conduct regular Quarterly Business Reviews (QBRs) and Frequency Business Reviews (FBRs), and ensure high levels of Customer Satisfaction (CSAT) and Net Promoter Score (NPS).
Account Growth & Strategy: Partner with Sales to execute strategic account plans, identify cross-sell and upsell opportunities, and utilise customer intelligence platforms to drive expansion and promote Environmental, Social, and Governance (ESG) initiatives.
Commercial Management & Renewals: Proactively manage contract renewal strategies to maximise retention, lead commercial negotiations, support Request for Proposal (RFP) responses, and ensure alignment on Service Level Agreements (SLAs).
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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To ensure operational excellence through high quality shipment for export services.
To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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To ensure operational excellence through high quality shipment for export services.
To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
To monitor competition by gathering current marketplace information on pricing + products.
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Atlas Copco Vacuum in Malaysia seeks a Regional Sales Manager to drive growth across Southeast Asia and Oceania. You will lead a multicultural sales organization and distributor network, shaping market presence and delivering sustainable orders, revenue, and market share gains.
The role requires 5+ years in B2B industrial sales, a proven track record across multi-country regions, and strong leadership with a data-driven approach. This is a hybrid position based in Shah Alam with extensive travel.