Handle daily inbound calls, chats and emails regarding general customer inquiries, general complaints, comments, feedback, and other issues related to the services.
Assist in ensuring smooth running of funeral procession by coordinating and communicating well with Service Consultant/ Undertaker. 协助确保丧礼顺利进行,并与礼仪顾问/承办人良好协调与沟通。
Assist in ensuring smooth running of funeral procession by coordinating and communicating well with Service Consultant/ Undertaker. 协助确保丧礼顺利进行,并与礼仪顾问/承办人良好协调与沟通。
Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.