Planning & Scheduling: Support planning and scheduling of service and project activities using FSM. Assist in coordinating end‑to‑end planning processes for Malaysia operations with proactive notification for customer on future/preventive service scheduling. Support planning activities related to new Installation Base (IB).
Service, Warranty & ISO Support: Assist with warranty administration for both service and project scopes. Support ISO process compliance, including documentation tracking and process coordination. Coordinate service calibration activities and ensure proper completion and records.
Technical & Back‑Office Support: Provide 2nd‑level ticketing and technical support to service and back‑office teams. Assist with purchase order (PO) chasing and coordination with internal stakeholders. Support day‑to‑day back‑office operational activities related to service and projects.
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Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
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Schedule service task with MVM and coordinate on the monthly service for chiller, cooling tower, water pump and water treatment including annual chiller ASD & quarterly legionella test.
Obtain updates on the service progress and parameter summary update from operator.
Attend site meeting with MVM and provide advice on operational related matter.
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We are expanding our presence globally, including our newly opened data centre in PJ, meeting the current and future digital needs of Malaysia by accelerating job skills, direct investment and economic prosperity.
At NEXTDC, we know that our success depends on the talents of our people, and we foster a culture of continued learning and development. Our culture is built on collaboration and innovation, we are passionate about what we do, and we are committed to our mission to be the leading customer-centric data centre services company.
You will define and drive the multi-year technical strategy for the service mesh platform, including data plane and control plane evolution, capability roadmap, and migration paths from legacy systems.
You will architect, design, and review complex changes to the mesh infrastructure (Istio, Envoy or equivalent), with a emphasis on reliability, scalability, and security.
You will lead platform-wide concerns: traffic management, service discovery, mTLS and identity, observability, rate limiting, and cross-cluster communication.
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Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities
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Support the sales team to secure business prospects and increase the company revenue.
Query prospects to qualify sales opportunities in conjunction with sales team in order to accurately determine product fit, size and probability of success.
Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities
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The Project Executive is responsible for the part of the workplace management team that directly manages short- and long-term projects. Project Executives are typically responsible for developing strategic program and project goals and monitoring program and project performance.
Prepare all resources for all projects and provide required reports for same and plan all projects according to required timeframe and in compliance with project policy documents and monitor all staff and client’s performance for all clients.
Coordinate with clients, owners and subcontractors to ensure optimal level of client satisfaction and administer everyday operation for projects.
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The Project Executive is responsible for the part of the workplace management team that directly manages short- and long-term projects. Project Executives are typically responsible for developing strategic program and project goals and monitoring program and project performance.
Prepare all resources for all projects and provide required reports for same and plan all projects according to required timeframe and in compliance with project policy documents and monitor all staff and client’s performance for all clients.
Coordinate with clients, owners and subcontractors to ensure optimal level of client satisfaction and administer everyday operation for projects.
...
Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities
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