Provide responsive, hands-on IT support for hardware, software, and connectivity issues, minimizing disruption to daily operations.
Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Identify recurring issues and contribute standardized solutions to the IT knowledge base, helping ensure consistent and scalable support.
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Oversee on-site shift handover data, including a preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis to ensure accuracy.
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While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
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Minimum of 5 years of experience in customer relationship management, client services, or a related role, preferably within luxury retail, fashion, or hospitality industries.
Proven track record in developing and executing successful customer engagement or loyalty programmes.
Strong understanding of clienteling principles and luxury customer service standards.
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You will be the technical operational subject matter expert on all things critical HVAC as well as an important resource for other mechanical systems.
You will ensure the AirTrunk mechanical infrastructure remains effective, efficient and resilient, whist driving improved value for money maintenance and operation.
You will provide operational input during the various stages of design and build, with specific emphasis on design review and commissioning activities.
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