· Provide leadership, coaching and guidance to direct reports across a portfolio of customer contracts.
· Ensure optimum resource levels exist across contracts, balancing cost control with the delivery of service excellence and employee satisfaction. Ensure structures support peaks and troughs in workload.
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· Ensure reliable and uninterrupted IT services across all business units and locations.
· Establish proactive monitoring for critical systems, including servers, network, firewall and ERP platforms, so that incidents are detected early before they escalate into major business disruptions.
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Provide comprehensive operational support to the Factory Manager by driving daily production activities and managing local project execution. This role acts as a key organizational link, coordinating between multinational leadership and local employees to align company culture and goals. Additionally, the position is responsible for navigating Malaysian regulatory requirements, securing necessary corporate licenses, and maintaining strategic partnerships with government authorities to safeguard compliant, uninterrupted factory operations.
You will be fully responsible and monitor all site activity, plans project on-site activities with Project Manager including management of the site personnel and the delivery of the contractual requirements, coordinate and drive the performance of the Site Work / operation in accordance with the contract; ensure the fulfilment of the contractual deliverables within the defined schedule, cost effective, with the utmost importance to Quality, Health and Safety as per Hitachi energy standards.
You will serve as the main interface to the customer site representatives and local authorities, assist in technical discussions with customers. You will be responsible for the proper implementation and compliance with the site-specific Health, Safety and Environmental Plan.
You will ensure detailed construction Health & Safety (H&S) plan is in place, compliant with the Hitachi Energy standards, ensure all on-site resources are properly trained on company health, safety and environment policy and proactively promote health and safety considerations to project partners throughout the project, if a situation arise, take the necessary steps to ensure that Hitachi employees and other persons are safe.
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