Job Scope :• Outlet staff management and scheduling.• Outlet food costs control, stock take and stock ordering.• Outlet sales and profitability.• Direct potential customers into the restaurant.• Explain and promote products and offerings.• Customer service.• Daily cash reporting.• Welcoming customers and greet every customer with a big smile and enthusiasm.• Brewing coffee or tea and serve the drinks to customers.• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.• Able to explain all Tealive products clearly to customers, and to promote/upsell Tealive products at all times.• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils.
Act as a liaison between the headquarters and the area’s branches by making regular visits and interacting, collaborating with management.
Align with regional and business goals and, able to set and drive sales KPI productivity such as, sales estimates and revenue projections involving Sales Target, ATV, UPT, ASP, Footfall, and Conversion Rate.
Ensure that all business operations are done in accordance with the Company standards.
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