Prepare and serve a variety of ice cream and beverage products according to Mixue's recipes and quality standards, ensuring consistency and customer satisfaction.
Operate the Point of Sale (POS) system accurately to process customer orders, handle cash and card transactions, and manage daily sales reports.
Maintain a clean and organized work environment, including cleaning equipment, countertops, dining areas, and restrooms to uphold hygiene standards.
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Manage and grow assigned key accounts to achieve sales, profitability, distribution, and market share targets.
Develop and maintain strong business relationships with key retailers, buyers, and business partners.
Develop and execute annual business plans and customer joint business plans, including sales forecasts, promotional strategies, and growth initiatives aligned with business objectives.
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Manage and grow assigned key accounts to achieve sales, profitability, distribution, and market share targets.
Develop and maintain strong business relationships with key retailers, buyers, and business partners.
Develop and execute annual business plans and customer joint business plans, including sales forecasts, promotional strategies, and growth initiatives aligned with business objectives.
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While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
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Strong foundational skills in graphic design and visual communication, with proficiency in tools such as Adobe Photoshop, Illustrator, or equivalent design software.
Ability to create digital assets tailored for e-commerce platforms and social media, including product imagery, banners, and promotional graphics.
Basic knowledge of layout, typography, color theory, and visual hierarchy, with attention to detail and consistency.
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The Sales Associate cum Cashier supports store objectives by providing excellent customer service, ensuring maintenance of store sections, and demonstrating product knowledge. The role requires managing various sections of the store and engaging in sales transactions, while maintaining compliance and safety standards. This position plays a crucial part in achieving sales targets and offering memorable customer experiences.
Maintain responsibility for one or several sections of the store as instructed by your Manager, ensuring a tidy presentation.
Ensure that good housekeeping standards are maintained on the shop floor.
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Perform deburring, polishing, and cleaning activities to remove sharp edges and ensure that there is a good product finish to meet customer’s product requirements.
Perform quality check throughout the product realization process to ensure product/ process quality control such as ensuring proper part handling, placement, visual inspection and product preservation (i.e. the use of gloves, anti-rust, etc. to prevent rust).
Provide feedback and highlight any production issue/ product abnormality to Supervisor/ Departmental Lead for further disposition.
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