Build and maintain strong, long-lasting relationships with existing and new clients through regular communication, product presentations, and exceptional customer service.
Build and maintain strong, long-lasting relationships with existing and new clients through regular communication, product presentations, and exceptional customer service.
Deliver cost savings targets, including price, payment term improvements, cost optimization, productivity initiatives, and spend/e auction analysis in line with the Cost Reduction Program.
Operations & Floor ManagementOversee day-to-day store operations.Ensure smooth service flow, especially during peak periodsCoordinate effectively between kitchen and service staff.
Strategic Production Planning and Execution: Develop and implement strategic production plans, including capacity planning and resource allocation, to meet business demands. Analyse production data, identify bottlenecks, and implement solutions to optimise utilisation and maximise throughput. Manage production budgets and ensure operations remain within financial targets. Must have good knowledge and practical experience in production planning and scheduling.
Customer Services : Provide friendly, energetic and engaging customer service by interacting confidently with customers, explaining attractions, encouraging participation, and creating a fun and memorable experience.
Develop and execute the overall merchandising strategy for the Grocery and Non-Food category in line with the company's business objectives and customer needs, with a specific focus on driving the growth and commercial performance of Central Mart.
Assist in the creation and scheduling of engaging content across various social media platforms (e.g., Facebook, Instagram, TikTok) to increase brand awareness and customer engagement.
Customer Engagement: Engage with potential and existing customers through various channels, including in-person visits, phone calls, emails, and online platforms, to build relationships and understand their requirements.
Assist in the creation and scheduling of engaging content across various social media platforms (e.g., Facebook, Instagram, TikTok) to increase brand awareness and customer engagement.
Develop and execute the overall merchandising strategy for the Grocery and Non-Food category in line with the company's business objectives and customer needs, with a specific focus on driving the growth and commercial performance of Central Mart.