Lead and manage the software engineering team, including task planning, technical guidance, mentoring, and performance monitoring of junior developers and engineers.
Technical Service & Support• Perform on-site installation, commissioning, troubleshooting, and repair for solar PV systems and energy storage solutions• Conduct preventive, corrective, and emergency maintenance to ensure optimal system performance• Provide remote technical support to customers and partners via phone, email, and online platforms• Diagnose and resolve technical issues related to PV inverters, hybrid inverters, ESS, and balance-of-system componentsCustomer Training & Technical Empowerment• Design and deliver technical training on inverter installation, operation, and maintenance for distributors, installers, and end-users• Develop and maintain training materials, including manuals, presentations, video guides, and FAQs• Continuously update training content to reflect new product enhancements and industry best practicesQuality & Process Improvement• Investigate technical failures and recurring faults; conduct root cause analysis (RCA) and prepare detailed technical reports for internal management and customers• Collect, analyze, and provide structured feedback on customer issues and product performance to R&D and product teams for continuous improvement• Manage service case records and spare parts inventory, ensuring proper documentation and traceability
Collaborate with cross-functional teams, including R&D, manufacturing, and quality assurance, to define product specifications and ensure successful product development lifecycles.
Financial Management: Prepare full sets of accounts (GL, AP, AR, Fixed Assets), monthly/quarterly closing operations, and variance analysis in accordance with MFRS.
Business Development & Sales -Identify and develop new leads for automation projects across logistics, 3PL, FMCG, e-commerce, cold storage and manufacturing sectors-Build and manage a sales pipeline for ASRS and 4-way shuttle systems-Conduct client meetings, site visits, and needs analysis
Business Development & Sales -Identify and develop new leads for automation projects across logistics, 3PL, FMCG, e-commerce, cold storage and manufacturing sectors-Build and manage a sales pipeline for ASRS and 4-way shuttle systems-Conduct client meetings, site visits, and needs analysis
Prepare and review full set interior construction drawings, including layout plans, reflected ceiling plans, elevations, sections, details, finishes plans, and furniture/equipment layouts.
Assist in the design, development, and implementation of blockchain protocols and decentralized applications (dApps) using languages like Solidity, Go, or Rust.
Assist in the design, development, and implementation of blockchain protocols and decentralized applications (dApps) using languages like Solidity, Go, or Rust.
Prepare and review full set interior construction drawings, including layout plans, reflected ceiling plans, elevations, sections, details, finishes plans, and furniture/equipment layouts.
Serve as a trilingual interpreter on-site to facilitate daily communication between foreign engineers and local staff (Mandarin-English-Bahasa Melayu).