Responsible for the recruitment, screening, onboarding training, pre-job coaching and skill replication of ground promotion staff to build and maintain a stable offline promotion team.
Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Work with business and technology stakeholders to gather, assess and refine service/change requests, translating business requirements and GTM initiatives into system configuration requirements
Oversee and manage the full spectrum of accounting functions, including Accounts Payable, Accounts Receivable, General Ledger, and Cash Flow Management.
Responsible for the preparation of design, calculations, drawings, specifications, and tender documents involved in the full cycle of Solar PV system design for system size MORE THAN 72kW using Autocad, PVSyst, and Helioscope software for Industrial, Commercial and Residential sector (Costing budget, BOQ, Material Spec, SOW method statement, etc)
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support