Provide comprehensive administrative and sales support to the sales team, including managing calendars, scheduling meetings, and preparing sales documentation.
Coordinate and facilitate communication between the sales department, other internal departments (e.g., production, logistics), and external clients to ensure smooth operations.
Assist in the preparation of sales proposals, quotations, and presentations, ensuring accuracy and adherence to company standards.
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Guest Service & Food Support – Assist with serving guests, taking orders, food running, clearing tables, packaging, and restocking as required.
Food Preparation Support – Assist with basic food preparation, mise-en-place, plating, packaging, and other kitchen tasks while following recipes and portion standards.
Restaurant Cleanliness & Hygiene – Maintain cleanliness of dining areas, tables, kitchen workstations, equipment, and utensils while following food safety and hygiene standards.
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Customer Service
Data Entry
Order Processing
Communication Skills
Record Keeping
Administrative Support
Inventory Management
Product Support
Problem Solving
Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Assist with POS setup, configuration checks and testing for new stores, relocations and renovations.
Monitor daily store IT checks (POS availability, network, end-of-day processing) and follow up on exceptions.
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Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Assist with POS setup, configuration checks and testing for new stores, relocations and renovations.
Monitor daily store IT checks (POS availability, network, end-of-day processing) and follow up on exceptions.
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2-3 years of hands-on experience in warehouse, fulfillment, or logistics operations.
Ability to read Mandarin (essential for processing Mandarin-printed order notes, labels, and product details), alongside basic English or Bahasa Malaysia.
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Manage Outlet Operations
Inventory Control
Team Management
Daily Operation Management
Customer Inquiries
Product Display
Merchandising
Customer service
Communication Skill