Supports patient diagnosis and treatment by installing, testing, calibrating and repairing biomedical equipment; training users; maintaining safe operations.
Approves new equipment by conducting tests, ensuring adherence to codes and making modifications.
Installs new equipment by establishing, adjusting, calibrating and testing performance.
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Technical Pre-Sales Support: Collaborate with the sales team to understand customer energy needs and provide technical solutions for residential, commercial, or industrial (C&I) projects.
System Design & Simulation: Use industry software (e.g., PVsyst, HelioScope, AutoCAD) to create system layouts, calculate energy production, and model shading impacts.
Site Surveys: Conduct on-site technical assessments to evaluate roof condition, structural integrity, and electrical panel capacity for solar installation.
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Work closely with the Sales team throughout the sales cycle to develop and propose suitable machine vision or automation solutions based on customer requirements.
Support solution design including cameras, lighting, optics, sensors, and software configuration.
Bachelor's degree in Computer Science, Information Technology, Engineering or any related field, or a Diploma with 2 years of experience in technical operations, system administration or similar role is required for this position.
Proficiency in product deployment, configuration, maintenance, and advanced technical support.
Proficiency with Fuel Retail Application or Point of Sales.
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Aggressive Market Hunting: Proactively identify and penetrate new business opportunities, mapping out upcoming construction, retrofitting, and industrial projects across the region.
Consultative Specification Selling: Engage directly with MEP (Mechanical, Electrical, Plumbing) consultants, main contractors, developers, and building owners to present AHU technical advantages and secure our products into project specifications.
Technical Consultation & Tendering: Review project blueprints, cooling load requirements, and schematic drawings to design optimal AHU configurations. Lead full-cycle tendering, technical proposals, and commercial quotations.
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Take ownership of service issues and incidents, driving them to resolution, and keeping stakeholders informed throughout the process.
Participate in the design, development, and delivery of new features and enhancements for the Secure GPT service.
Identify opportunities for improvement in API Operations processes and procedures, particularly in observability automation and customer service delivery, and drive the implementation of these improvements.
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