Lead and oversee the daily operations of the Malaysia Shared Services Centre, managing a team of approximately 20 employees across Finance, Customer Service and Administration.
Supervise Finance Team Leads across Accounts Payable, Accounts Receivable, Collections and General Ledger functions, ensuring smooth operations and providing backup support when required.
Ensure timely completion and submission of statutory requirements, including VAT filings, corporate tax returns, annual financial statements and external audits in accordance with local regulations.
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Safely operate a company vehicle to transport personnel and company-related items to various destinations within and around Petaling Jaya and surrounding areas, adhering strictly to all traffic laws and company policies.
Maintain the cleanliness and upkeep of the assigned vehicle, including regular checks of fuel, oil, tire pressure, and other essential fluids, reporting any mechanical issues promptly to the designated supervisor.
Plan and execute daily routes efficiently, utilizing GPS navigation and knowledge of local traffic patterns to ensure timely arrivals for appointments, meetings, and other scheduled activities.
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Develop strategies and action plans to improve Branch Operations processes.
Track customer orders together with CARSOME Consultants and Branch Support Admins to ensure bookings (Online & Offline) are successfully converted into deliveries.
Monitor and track in-processing activities from loan applications until disbursement.
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Organizing, Preparing, and updating Marketing Campaigns including Webinars, Live-Sessions, HOTDs, Customer Events, Exhibitions and more as required & agreed with Sales Department.
Innovate and perform new lead generating activities to meet KPIs and Goals.
Perform calls and sending EDMs to leads/prospects/customers to qualify, invite, follow up on status and more.
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Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
+8
Posted
9 days ago
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