Provides customer support by responding to requests for technical queries with detailed analysis of building management system, schedule of creation, tooling costing, and submittal of design and process improvements, when applicable, to meet all customer product needs.
Lead and coordinate electrical, mechanical, controls, and CAD engineering teams to deliver complete and accurate IFC drawing packages (single-line diagrams, GA layouts, wiring schematics, HVAC/CFD layouts, grounding, fire systems, network architecture, etc.)
Install and configure hardware and software for new projects (e.g. Android POS systems, Payment terminals, Barcode scanners, RFID readers, thermal printers, power supplies and data cables)