Leads RMA operations for equipments such as UPS, PDUs and batteries, and ensuring timely processing, proper troubleshooting, coordinated repairs if required, and quality assurance to deliver dependable customer support and system reliability
Manage end-to-end RMA processes, including receiving, logging, tracking, and dispatching returned equipment back to ASP warehouse
Work closely with ASP on managing RMA cases and technical issues...
This is an individual contributor role, reporting to Sales Director of Production Software Division (ASEAN & ANZ) to support pre-sales technical activities, post-sales technical support and training for customers and channel partners.
S/He will support activities across all the markets in ASEAN Pacific. The role involves international travel.
The senior engineer will become a technical expert in Production Software solutions required for part machining/ precision engineering focused on CAD/CAM, NC code simulation, to support all types of machine tools, machine tool builders and manufacturing industries....
2–3 years of experience in component sales or technical sales within an industrial, automation or electronics environment
Working familiarity with industrial cameras and vision components: area scan and line scan cameras, lens selection, lighting, and interfaces such as GigE Vision or USB3 Vision
Diploma or degree in engineering, electronics, mechatronics, or a related technical field...
Plan, organize, controlling and monitoring plant preventive maintenance activities to ensure the machines and equipment's are working in good condition and at highest efficiency.
Maximizing operation efficiency by focusing on resource utilization and employee training as well as continuous improvement.
Maintaining and improving company Quality Management System (ISO 9001) and conduct company internal quality audits with a team of internal auditors....
Act as a primary technical counterpart and architecture partner - designing, coding, and deploying a suite of custom, intelligent AI tools, and critically reviewing design decisions.
Enhance our system's ability to manage context windows, optimize token usage, and reduce attention noise when connecting LLMs to large codebase repositories.
Design and extend graph based code and document representations (e.g. property graphs, AST derived structures) and hybrid retrieval pipelines (dense + sparse + reranking/fusion) over vector databases....
Supporting companywide continuous quality improvement towards absolute zero-defect culture.
Ensures Quality Policy & Quality Objectives and Management Review Processes are in place;
Quality System Management: Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality;...
Drive BMS growth in the data center sector by engaging early with key consultants, EPCs, and owners, positioning JCI cooling solutions in design/specifications, and influencing hyperscaler regional teams to secure procurement and pre‑qualification.
Achieve assigned annual sales and gross margin targets
Prepare technical proposals, system designs, tenders and quotations...
5-7 years of validated experience in managing, provisioning, and implementing network and network security technologies in a large globally diverse environment
Expert-level hands-on configuration of networking equipment, management tools and network analyzers
Ability to write detailed methods of procedure and maintain documentation including the creation of Visio/Lucid Charts diagrams...
AI-Powered Testing Support: Leverage AI-powered testing tools (e.g., test case generation, visual regression detection, anomaly detection) to increase test coverage and reduce manual effort.
QA for AI Modules: Collaborate with AI/data teams to validate AI outputs (e.g., recommendation engines, predictive analytics, LLM features) by designing test cases for accuracy, bias detection, edge cases, and failure modes.
BI Dashboard Validation: Verify data accuracy and consistency in Power BI dashboards by comparing against source data, backend queries, and expected business logic....
Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities...
To generate and submit accurate quotation, forecast on sales & collection on a regular basis and reports expenses in accordance with Company Policy.
To liaise with the customers on the secured projects to implement and carry out the scope of supply as stated in the purchase order and generate billing/invoice accordingly....
Provide technical support by responding to customer requirements with detailed analysis of security system design, including system architecture, hardware selection, and integration approach
Develop design proposals, system layouts, and compliance with project specifications to meet customer needs
Work closely with Sales, Engineering, and Operations teams to align solutions, costing, and delivery feasibility...
To generate and submit accurate quotation, forecast on sales & collection on a regular basis and reports expenses in accordance with Company Policy.
To liaise with the customers on the secured projects to implement and carry out the scope of supply as stated in the purchase order and generate billing/invoice accordingly....