Lead and support the development of products from the design stage through manufacturing release and full-scale production.
Review, develop, and improve product designs based on customer requirements, product specifications, manufacturability, quality, reliability, and cost considerations.
Provide technical leadership and engineering support to resolve complex mechanical, product, manufacturing, and production-related issues in a timely and effective manner....
Responsible to receive Hand Over contract from Sales Department with knowing the scope of works/supply and requirements.
Responsible to prepare, propose and execute project schedule / work programme and require reports as per contract.
Responsible to monitoring, meeting, update and presenting of deliverable schedule and work progress report (Engineering Design, Procurement, Fabrication, Installation and T&C) to management and client....
Being proactive in identifying and developing new business opportunities via effective selection and categorisation of customers.
Practice effective account planning, preparation and reporting by ensuring concise and effective update of reports as required by management.
Demonstrate effective account management and development via Account analysis to establish a deep understanding of the customer’s business and their problems/concerns and priorities...
Lead and manage automation and Vision AI projects from concept through commissioning, ensuring delivery on time, within budget, and to the required quality standards.
Engage with clients to gather requirements and translate them into practical, cost-effective automation and computer vision solutions.
Design and develop system architectures covering hardware, control software, and vision components (cameras, lighting, AI inference pipelines)....
Responsible to provide interfacing between business development/sales department and engineering department in order to identify specific requirement to provide a viable solution to client.
Compile data and write reports regarding existing or potential engineering studies or projects.
Visit job sites for tender, project development, installation progress and etc....
Provide on-site and telephone technical support, including troubleshooting and repair of Sysmex medical devices.
Handle customer enquiries, complaints, and technical issues promptly, ensuring effective resolution and keeping customers updated on service progress.
Schedule and perform Preventive Maintenance (PM) and support new instrument demonstrations, installations, training, and other field service activities....
Attending to and logging of Customers’ inquiries about spare parts, fix price and other service products.
Liaising with Smartlink staff and Customer Service Coordinators for the sales leads generated either by Smartlink system or the sales leads generated by Field Service Engineers/Technicians/Sales Engineers.
C4C platform management in terms of leads, Opportunities , Phone calls , Appointments , Data analysis, Spare parts quote creation and all system related requirements....
Support product development activities from design through production release, ensuring engineering requirements are effectively translated into manufacturing
Review product designs, drawings, specifications, and manufacturing requirements to identify opportunities for improved manufacturability
Provide day-to-day engineering support to production and troubleshoot mechanical and manufacturing-related issues...
Develop and maintain automation playbooks, scripts, and integrations to streamline processes in ITSM tools/Monitoring Platforms.
Design, implement, and maintain the Automation solutions such as Nagios/Zabbix, ELK, Grafana, Ansible - ensuring high availability, performance, and security.
Has experience as or have worked as a Unix/Windows administrator/engineer....
Provide assistance to the sales team in generating leads, preparing proposals, andmanaging customer inquiries. This includes equipment product selections,application, proposals and sales development.
Develop a deep understanding of Trane Australia’s HVAC products and services toeffectively communicate product features and benefits to clients.
Build and maintain strong relationships with clients, understanding their needs andoffering tailored solutions to meet their requirements....
10 years of experience in AI engineering, machine learning, software engineering, or data science, with a proven record of delivering enterprise-scale AI solutions to production.
Hands-on expertise in machine learning, deep learning, generative AI, LLMs, RAG, agentic AI, model evaluation, optimization, responsible AI, and industrial or business process AI applications.
Strong understanding of AI systems architecture, enterprise data architecture, Azure cloud-native AI platforms, API-first integration, secure platform design, and end-to-end AI operationalization....